Home Health VNA

Patient Accounts Manager

Job Locations US-MA-Lawrence
Job ID
# of Openings
Hours (posting)
Regular Full-Time
Hours Per Week
Schedule From:
8:00 AM
Schedule To:
4:00 PM


Are you looking for an interesting and dynamic position in the growing field of home health care?  


The Patient Accounts Manager is responsible for the supervision of the receivables and billing function and managing the workflow to ensure timely and accurate billing and collection activity.


  • Review billing staffs’ workload on a daily basis and set up standards to maximize cash collections.
  • Establish regular follow-up activities to ensure that accounts are worked on and documentation of effort is appropriate.
  • Maintain a record of performance review dates to initiate timely completion.
  • Maintain record on each staff member throughout the year to aide in appraisal and timely completion of performance review, incorporate evidence of accomplishments or lack thereof.
  • Interview applicants and recommend candidate, with supporting rationale.
  • Maintain close monitoring of new employees, particularly during probationary period, in order to establish whether decision to hire was appropriate.
  • Review each payer and establish with VP the targeted overall days in receivable. Conduct and/or assign follow-up activity.
  • Recommend timely write-off of accounts that are deemed uncollectable, first ensuring that sufficient attempts have been made to collect through normal billing efforts. Reduce the overall reliance where possible in need for outside collection efforts.
  • Maintain thorough knowledge of current billing and accounts receivable module.
  • Works inter/intradepartmentally to ensure timely and accurate receipt of appropriate billing information.
  • Keeps up to date with billing requirements and changes. Educates staff and peers and recommends changes in procedures.
  • Process Third Party Liability Claim Requests. Organize, communicate and respond to Medicaid on TPL requests within the time specified to insure thorough review of each case.
  • Maintains records in an organized manner, well documented to insure easy access by appropriate staff as necessary.



  • Associates Degree with concentration in accounting or equivalent experience is required. One year of direct job experience in billing, collection, receivables position, preferably in home care or related environment.
  • Three to five years supervisory/management experience.
  • Good organizational and interpersonal skills
  • Knowledge of computers & computer applications.
  • Ability to problem solve.
  • Ability to adhere to deadlines.
  • Works efficiently and accurately and is detail oriented.
  • Excellent verbal, written, organizational, interpersonal and analytical skills.


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