Home Health VNA

Care Transition (Community Liaison)

US-MA-Lawrence
Department
VNA - Lawrence (office)
Job ID
2017-1976
# of Openings
1
Hours (posting)
Regular Full-Time
Hours Per Week
40
Shift
Days
Schedule From:
8:00 AM
Schedule To:
5:00 PM

Overview

Are you looking for an interesting and dynamic position in the growing field of home health care?

 

Home Health Foundation's Care Transitions (Community Liaison) is responsible for gernerating home health and hospice referrals in designated territory/facility while serving as liaison between the agency, hospitals, nursing homes, physicians, patients and families, and community orgaizations. The Care Transition (Community Liaison) works to thoroughly identify the needs of referral sources, demonstrating a clear understanding of how referral sources make decisions and identifying decision-makers. Collaborating in a cross functional environment, assists with programs and protocols that provide for the delivery of improved home health care services, including performing complete and thorough pre-intake screens as appropriate.

Responsibilities

  • Increase census through marketing of geographically defined areas and develop specific referrer relationships with potential referrers.
  • Referral Development & Account Growth.
  • Completes pre-admission screening process and facilitates home assessment as per policy and presents to intake office to facilitate timely and appropriate SOC.
  • Participate in broad based referral development activities of Liaison team to ensure information sharing and facilitate efforts of entire Liaison Team.
  • Participates in daily operation of Referral Department to assure smooth referral coordination.
  • Meets face to face with families and patients to promote HHF and to facilitate the patient/family decision process for services.
  • Assists intake office in discussing details of the case or in obtaining important information.
  • Coordinates admissions and patient flow effectively with intake office and care providers. Keeps all parties informed.
  • Identifies and consistently meets with insurance contacts in each account. Understands the insurer specific requirements and orientation to HHF.
  • Exhibits leadership qualities by presenting as a positive role model and stimulating cooperation within the department and facilities.
  • Demonstrates the philosophy, mission and core values of the employee commitment, RiseHi in performance of job responsibilities.

Qualifications

  • An RN or LPN licensed to practice in Massachusetts and New Hampshire; Social Worker with MSW or BSW; Therapist (physical, occupational, respiratory) with current licensure in New Hampshire or Massachusetts or, an individual with proven sales background in healthcare and appropriate experience in clinical evaluation and assessment.
  • Previous experience marketing to physicians, long-term care and assisted living facilities to develop effective relationships and referrals.
  • Demonstrates excellent communication, organization, problem solving skills and can prioritize many tasks effectively.
  • A team player with decision-making, process management, planning, tracking follow-through and analytical abilities.
  • Must have a current valid driver’s license and the ability to travel to key accounts within the agency’s service area and further territories to expand business.

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